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How much traffic went out, whether it arrived, and who sent it. Volume and delivery lead; money is the last column rather than the headline — the commercial question is answered on Revenue. The range picker offers 24 hours, 7 days or 30 days and defaults to 7 days, which is the one place in the panel that does not default to 24 hours. A day is the unit a usage question gets asked in, and a single day of hourly buckets cannot show you a weekday-to-weekend shape.

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The figures

Four cards — Sent, Delivered, Failed, Delivery rate — with the rate card noting how many messages are still awaiting a receipt.
The delivery rate is delivered over what has settled, not over what was sent.Dividing by sent would count every message still in flight as a failure. The rate would collapse every busy afternoon and recover by itself overnight, and nobody could tell a real delivery problem from ordinary traffic.So a rate of 98% means 98% of the messages that have an outcome. Messages still waiting are counted in Sent, and in Pending in the table, and are in neither half of the rate.

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Traffic

Delivered and failed stacked per day against volume on the left, and the delivery rate as a line against a fixed 0–100% axis on the right. Two deliberate choices worth knowing:
  • Messages still awaiting a receipt are counted in the totals but not drawn. Today would otherwise always read as a spike of unknowns.
  • A day with nothing settled has no rate at all, and the line breaks rather than dropping to zero. A gap is “no evidence”; a zero would be “everything failed”.

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By account

Heaviest sender first: Account · Sent · Delivered · Failed · Pending · Rate · Billed. Each account links through to that customer, where the same question is answered for them alone. Traffic that named no account appears as a greyed no account — not an error, and not an account whose name is empty. It is traffic that arrived without one, which usually means a login with no account attached, and is worth chasing because it prices and bills differently.

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Usage against the statement

This screen counts messages. A customer’s statement counts money, and is billed on submission rather than delivery — so the delivered figure here keeps moving after a statement is cut while the invoiced amount does not. They are not meant to agree on delivery. They are meant to agree on sent.

Revenue

The same traffic, valued.

Usage rollups and retention

The daily rollup this screen falls back on, and what the purge deletes.